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>LATEST COLUMN: Readers aren’t afraid of strong opinions on the op-ed page

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Readers aren’t afraid of strong opinions on the op-ed page
Any manager of a local business will tell you that when a customer feels strongly enough about your product or service that they take time out of their day to call you and offer an opinion about it, you should take it seriously. And if you get multiple customers going out of their way and saying the same thing, it means that many others probably feel the same way.
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Written by mattderienzo

March 11, 2010 at 12:58 pm

Posted in Uncategorized

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